Support

Merchant support

Use the website contact form. We typically respond within one to two business days. Support is provided in English.

Information to provide

Include your shop domain, the application name (Measura, Fibra, or PackBoard), a description of the expected outcome versus observed behaviour, and steps to reproduce the issue. Do not include API secrets or passwords.

Product documentation

Measura · Shopify App Store · FAQ · Privacy
Fibra · Shopify App Store · FAQ · Privacy
PackBoard · Shopify App Store · FAQ · Privacy

Contact Shopify applications